Privacy Policy for NuHu Therapy

At NuHu Therapy, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you engage with our virtual psychotherapy and wellness services.

1. Information Collection

  • Personal Information: We collect personal information that you provide to us directly, such as your name, contact details, date of birth, and payment information when you register for our services, book sessions, or communicate with us.

  • Health Information: As part of providing psychotherapy and wellness services, we may collect sensitive health information, including but not limited to mental health history, session notes, and treatment plans.

  • Technical Information: When you visit our website or use our online platforms, we may collect information such as your IP address, browser type, operating system, and other technical data through cookies and similar technologies.

2. Use of Information

  • Service Provision: We use your personal and health information to provide you with psychotherapy and wellness services, including scheduling sessions, maintaining accurate records, and delivering personalized care.

  • Communication: We may use your contact information to send you appointment reminders, updates about our services, and responses to your inquiries. We may also communicate with you via email or secure messaging regarding your therapy.

  • Billing and Payment: Your payment information is used to process payments for services rendered. We may also use your personal information to handle billing inquiries and manage accounts.

  • Improvement of Services: We may use aggregated and anonymized data to analyze trends, monitor the quality of our services, and make improvements to our offerings.

3. Disclosure of Information

  • Confidentiality: Your personal and health information is treated with the utmost confidentiality. We do not share your information with third parties without your explicit consent, except as required by law or to protect the safety of you or others.

  • Service Providers: We may share your information with trusted third-party service providers who assist us in delivering services, such as payment processors, secure communication platforms, or IT support. These providers are bound by confidentiality agreements and are only permitted to use your information for the purposes specified by NuHu Therapy.

  • Legal Requirements: We may disclose your information if required by law, such as in response to a court order, or if we believe in good faith that such action is necessary to comply with legal obligations or protect the rights, safety, and well-being of our clients or others.

4. Data Security

  • Protection Measures: We implement a variety of security measures to protect your personal and health information from unauthorized access, use, or disclosure. These measures include secure servers, encryption, firewalls, and regular security audits.

  • Storage of Information: Your information is stored securely on our systems and is only accessible by authorized personnel who require access to provide services to you.

  • Retention: We retain your information for as long as necessary to provide services, comply with legal requirements, or as otherwise required by law. When your information is no longer needed, it is securely deleted or anonymized.

5. Your Rights

  • Access and Correction: You have the right to access and correct any personal information we hold about you. If you wish to review, update, or correct your information, please contact us.

  • Withdrawal of Consent: You may withdraw your consent for the collection, use, or disclosure of your information at any time, subject to legal or contractual restrictions. Please note that withdrawing consent may affect our ability to provide you with services.

  • Complaints: If you have concerns about how your information is handled, you may contact us to discuss your concerns. You also have the right to file a complaint with relevant regulatory authorities if you believe your privacy rights have been violated.

6. Cookies and Online Tracking

  • Cookies: Our website may use cookies to enhance your experience, gather general visitor information, and track visits to our site. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

  • Third-Party Links: Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.

7. Changes to This Policy

  • Updates: We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. We will notify you of significant changes by posting the updated policy on our website or through other communication channels.

  • Effective Date: This policy is effective as of [Effective Date].

8. Contact Information

  • Questions and Concerns: If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

NuHu Therapy
647-561-7657

We are committed to protecting your privacy and ensuring that your experience with NuHu Therapy is secure and confidential.